IPA Lockdown Learning

Updated: Jul 2, 2020

A summary of free learning - book summaries, video talks, podcasts, publications, qualifications, webinars - compiled by the IPA Professional Development team and available to all your people, furloughed or not, which can be accessed virtually.

Download IPA Lockdown learning [pdf]

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Online learning: Delivering a CRM Programme

Tactical: Delivering a CRM Programme Learn the benefits of creating relationships with your customers. You will explore why not all customers have the same wants and needs and why they need to be trea