Online learning: Create a Customer-Centric Communications Plan

Management: Create a Customer-Centric Communications Plan

  • Your customers should be at the heart of everything you do, including your communications plan.

  • This lesson delves into what it means to be genuinely 'customer-centric'.

  • Using practical exercises, industry case studies, and our bespoke template, you will produce a ready-to-implement customer-centric communications plan for your business


About DMA


The